Frequently Asked Questions

Do we accept walk-ins?

We are not able to accept walk-in clients. We need to speak with you first, so that we may determine if we are the right facility for your needs. We also want to make sure we have a therapist available and therefore work by appointment only.

What form of payment do we accept?

We gladly accept VISA/MC, checks and cash.

Do we accept insurance?

We do accept insurance. However, most insurance companies require a prescription from a doctor or there primary care physician in order for insurance companies to cover the charge. Please check with you insurance provider first to see whether or not they actually cover massage therapy, and then see if you can get a prescription. When booking your appointment, please let us know in advance that you intend to file an insurance claim.

What should I expect from my first massage?

Your first appointment will include a thorough intake and assessment so that we may understand your particular needs/wants, any injuries or problem areas, or concerns and answer any questions you may have. You can expect a professional, skilled, enjoyable, relaxing, soothing, yet therapeutic massage tailored to your needs.

How do I prepare for a massage?

Please see our How to Prepare for a Massage page. You also will be directed to our Intake Form, to be printed and filled out before your first massage with us.

What do I do after my massage?

After your massage, be sure to drink a lot of water! That helps remove the toxins that were broken-down in your body. Also, try to relax for an hour or two.

Do I have to completely undress?

No, this is a personal preference. Many people feel more comfortable and relaxed with their undergarments on and others prefer to have them off. Regardless, a professional therapist will always drape you. A drape is a sheet used to cover any body part not being massaged (i.e... legs, feet, and buttocks will be covered when your back is being worked on, one leg will be exposed at a time, etc.)

What should I wear during the massage?

Some people prefer to disrobe completely, while others prefer to leave undergarments on. Either is fine.

Where will my massage session take place?

In a quiet, private massage room on a professional massage table outfitted with sheets, blanket and pillow.

What do I do during a massage therapy treatment?

Feel free to ask questions if you like, or just relax and breathe. The massage session will be most beneficial if you are quiet and disengaged from conversation.

How will a massage feel?

Proper therapeutic massage should feel pleasurable, while also relieving tension. Many people benefit from pressure described as a "good hurt".

Will the massage oils used make me break-out?

Most massage oils are hypo-allergenic so unless your skin is very sensitive, they should not cause your skin to breakout. In fact, some oils have therapeutic benefits to your skin and the rest of your body. If you have any allergies or extreme sensitivities, please let your therapist know before the massage begins.

How long will a massage treatment last?

Please see our Techniques and Pricing page to determine how long your treatment will be.

Can I bring someone with me to my massage session?

We prefer that you do not bring anyone along to your massage session. Our massage rooms can comfortably accommodate a therapist and client only. A third person can be a disruptive distraction to both the therapist and client. As well, our waiting room is small and is reserved for clients waiting for their appointment.

How will I feel after the massage therapy treatment?

You should feel great! Depending on the type and length of massage received, you may feel euphoric, relaxed, sleepy, energized, cleansed, and/or calm. If you received a deep tissue massage for therapeutic purposes (remove knots, excessive tension, chronic pain or post injury) you might feel a little sore, akin to working out for the first time in a while.